Playtime Casino Kelowna Review

Editorial Team

Casino expert

Updated:
Playtime Casino Kelowna Review

Kelowna hosts a couple of casinos, but Playtime Casino stands out with its breathtaking view of Okanagan Lake. Is there more to this venue than the panorama it offers?

Playtime Casino Kelowna Ratings

Overall Rating 4.2/5

Slot Machines

5/5

Casino Games

4/5

Staff & Service

5/5

Loyalty & Rewards

4/5

Casino Atmosphere

3/5

House Rules (T&Cs)

4/5

Player Feedback

3.8/5

Operator

5/5

Table of Contents

Evaluation Criteria and Assessment Process for Playtime Casino Kelowna

We provide a thorough examination of casinos by visiting them personally and evaluating a range of elements, including the available games, jackpot offerings, culinary experiences, and much more.

By sharing detailed accounts from firsthand experiences, we strive to equip you with all the necessary information to decide on the best physical casino to visit.

Our Methodology for Examining Playtime Casino Kelowna

  • Date of visit: 10/12/2024
  • Time of visit: 3 PM – 12 AM
  • Initial bankroll: C$100
  • What we played: Slots, blackjack
  • Final bankroll: C$185
  • Next visit: 10/11/2025

What we looked at

We strive for a balanced review of Canadian casinos, taking both subjective experiences and objective data into account, ensuring our analysis is comprehensive.

For instance, an objective review includes checking for facilities like progressive jackpots and actual live table games, while subjectively, we assess the atmosphere in the gaming area and available entertainment alternatives.

What we found

Address

1300 Water Street, Kelowna, BC, V1Y 9P3

Open hours

Sun – Tues: 10 AM – 1 AM

Wed – Sat: 10 AM – 2 AM

Membership

Not required

Minimum age

19

ID checks

Yes

Game types

Slots, table games, poker, e-tables

Tables

10+

Slot machines

400+

Gaming terminals

12

Payment

Cash, Card, Chips

Average betting range

Slots: C$0.01-1.00

Table: C$5+

E-table: C$0.50+

Free drinks (Canada)

Yes, coffee

Restaurant

Yes

Hotel

No

Poker tournaments

Texas Hold’em

Slot Machines – 5/5

A variety of top-tier gaming manufacturers have supplied over hundreds of different slot machines to Playtime Casino Kelowna, where players have options ranging from penny slots to machines with a maximum C$1 bet.

Slot Machines We Engaged with at Playtime Casino Kelowna

Upon entering, we immediately noticed a machine for China Shores Great Stacks.

As we made our way to the poker area, we gave Dragon Legends Fire Gem a try and engaged with Mighty Cash, a machine featuring two thrilling games, prior to reaching the game tables.

Our evening concluded with attempts to win a jackpot on titles like B.C. Gold and Wheel of Fortune.

What's the count of slot machines available at Playtime Casino Kelowna?

There are over 400 slot machines available for patrons at Playtime Casino Kelowna.

Do the slot machines accept coins?

Indeed, the slot machines at Playtime Casino Kelowna operate with cash notes, casino vouchers, and Encore Rewards cards only.

Slot machine providers

  • Konami
  • Light & Wonder
  • Aristocrat

Local progressive jackpots

The casino has local progressive slot machines and progressive slot machines linked to larger networks. While local progressive jackpots yield modest wins, the major progressive slots are capable of awarding winnings running into the hundreds of thousands.

Casino Games – 4/5

Playtime Casino Kelowna offers around 10 gaming tables that cover 16 distinct kinds of table games.

You can find 12 e-table machines too, which provide low-limit digital experiences for games such as roulette.

Game types

  • Blackjack
  • 3 Card Poker
  • Baccarat
  • Fast Action Poker
  • Double Deck Blackjack
  • Roulette
  • Ultimate Texas Hold’em

Betting limits

During the visit, we played at a Double Deck Blackjack table with a C$10 minimum and C$500 limit and noticed a standard blackjack table with a C$25 minimum as well.

Is anyone free to bet the highest limits, or is exclusive VIP access necessary?

Without any constraints imposed by VIP rules, every visitor can choose to wager at the highest limits any game offers.

Poker Tournament Scene at Playtime Casino Kelowna

Open daily from 4 PM, the poker area requires you to reserve a spot at one of the two tables, with reservations beginning at 11 AM. Players can join Texas Hold’em tournaments featuring C$1-3 or C$2-5 blinds.

Staff & Service – 5/5

Food & Drinks

The casino includes the Match Eatery & Public House, which serves a typical casino fare featuring handhelds, pizza, salads, and more extravagant 'Main Event' meals. These meals, like Baby Back Ribs, are pricier, typically exceeding C$23, but offer generous portions.

Most other offerings are priced under C$19, accompanied by regular happy hours, unique daily food features, and meal discounts available to loyal customers.

Opening hours:

  • Sun – Thurs: 10 AM – 10 PM
  • Fri & Sat: 11 AM – 12 AM

What's the standard tipping practice at Playtime Casino Kelowna?

In British Columbia, tipping norms typically range between 15% and 20%.

Are complimentary beverages available at Playtime Casino Kelowna?

Yes, players can enjoy complimentary coffee while on the premises.

Does Playtime Casino Kelowna provide a buffet?

Unfortunately, there isn’t a buffet available at Playtime Casino Kelowna.

Parking

Players enjoy free parking facilities at the casino, granted they park within the Green Zone.

Guests of Delta Hotels Grand Okanagan Resort next to the casino can access onsite parking for C$36 and valet parking for C$56.

Accommodation

An integral part of the casino, the Delta Hotels Grand Okanagan Resort is a 4-star Marriott establishment with 260 luxurious rooms and 60 waterfront condos. Prices start at C$319 for a King room and go up to C$1,319 for a Grand Okanagan Loft.

The Resort offers a delightful experience, with a selection of sophisticated wine bars, diverse dining establishments, and luxurious pool and spa services.

Is tipping for room service customary at Playtime Casino Kelowna?

The hotel indeed offers room service, and it's customary to tip the staff involved.

Are there smoking areas?

A designated smoking area is available at the hotel, and guests are allowed to smoke on the casino's patios.

Security

Security measures seemed quite rigorous during our visit.

All players were subject to thorough ID checks at the entrance, with a noticeably strong security presence and clearly visible CCTV systems overhead.

The casino is accessible via two main entry points: from Water Street and through a causeway leading from the parking garage.

Loyalty & Rewards – 4/5

How is the rewards program structured at Playtime Casino Kelowna?

The Encore Rewards program, spanning casinos across British Columbia, offers a multi-level loyalty opportunity. Players earn free play credits by accumulating points while engaging in casino games, with point accumulation accelerating as one advances through the tiers.

At the base level, players gather 1 point for every C$1 wagered on slots, with 1,000 points translating to C$5 in free casino play.

What you get

  • Casino free play
  • Hotel discounts
  • Exclusive contests/events
  • Any freebies

How to register in the program

  1. Go to Playtime Casino Kelowna
  2. Head over to the Guest Services desk
  3. and engage with them to acquire an Encore Rewards membership.
  4. Complete the forms and present your ID
  5. Receive your Encore Rewards card

Casino Atmosphere – 3/5

Inside Playtime Casino Kelowna

We outline the full experience of being within Playtime Casino as well as the surrounding Kelowna environment. Our specialists touch on the casino's aesthetics, local sights, and additional entertainment possibilities.

Design experience

The casino environment is bustling and upscale, aided by the high ceilings which exude grandeur, coupled with premium-looking décor.

Is photography allowed within Playtime Casino Kelowna?

It is, but restrictions apply to photographing the live gaming zones.

Location and surroundings

The casino's prime location on the lakeside provides stunning views of Okanagan Lake, with easy proximity to Kelowna's Cultural District, featuring gardens, art installations, museums, and theaters.

Is a passport necessary to enter Playtime Casino Kelowna?

No, generally, any government-issued ID should suffice. However, international visitors are advised to carry passports due to the added difficulty of verifying foreign IDs.

Events

Match occasionally arranges live music events and is always open for big game days, featuring regular watch parties for significant sports occasions.

House Rules (T&Cs) – 4/5

When is Playtime Casino Kelowna open?

Operational hours for Playtime Casino Kelowna start daily from 10 AM. The casino closes at 1 AM from Sunday through Tuesday and extends to 2 AM from Wednesday to Saturday.

Slot machines are available throughout operational hours; however, table games become available from 12 PM Monday to Thursday and from 11 AM on Fridays through Sundays.

Is there an admission fee to get into Playtime Casino Kelowna?

No, entry into the casino is free.

Are reservations mandatory for gaming at Playtime Casino Kelowna?

No, reservations aren't necessary to participate in most gaming, though they are required to join any poker tournaments.

Is becoming a member required to play at Playtime Casino Kelowna?

No formal membership is needed to participate in activities at Playtime Casino Kelowna.

Dress code

Players aren't bound by a strict dress code at Playtime Casino Kelowna. Casual attire is as acceptable as more formal wear, although clothing depicting rude, violent, or gang-related imagery is outside acceptable limits.

Unusual Rules Enforced at Playtime Casino Kelowna

  • Every visitor, regardless of age, must present valid identification at entry.

Player Feedback – 3.8/5

Our research included studying over a thousand reviews from sites like Tripadvisor and Google.

Reviews from players at Playtime Casino Kelowna

Google – 3.8/5

Comments from Google about the poker tournament experience at Playtime Casino Kelowna highlight a lively environment that many found enjoyable. However, a few individuals encountered some unfriendly situations involving the security staff.

Tripadvisor – 3.5/5

Visitors to Playtime Casino Kelowna appreciated the availability of two areas designated for smokers and felt that the selection of games was diverse. Nonetheless, several patrons expressed dissatisfaction with the customer service provided.

Most common issues

  • Customer service issues

Operator – 5/5

Who owns Playtime Casino Kelowna?

Playtime Casino Kelowna operates under the Gateway casino brand.

Gateway Casino & Entertainment Limited ranks among Canada's largest and most reputable operators, managing more than 30 casinos across Alberta, British Columbia, and Ontario.

Other casinos by the same operator

Contact info

Website

https://kelowna.playtimecasino.ca/

Email address

Telephone number

+1-250-860-9467

Other

Facebook

Exploring the Competitive Landscape of Playtime Casino Kelowna

Online casino sites in Canada British Columbia remains a hotbed for casino competition. With over 35 gambling venues throughout the province, there are plenty of excellent choices for casino enthusiasts.

Comparing Playtime Casino Kelowna to Cascades Casino Penticton

You’ll find Cascades Casino Penticton Located approximately 60 kilometers down Okanagan Lake from Kelowna, Cascades Casino Penticton offers more than 400 slot machines, several tables for live gaming, and a dedicated poker area.

For guests seeking high-stakes slot machines, Cascades Casino Penticton is ideal. This venue features a section for C$1 slot machines and houses nine Dollar Dreams Progressive Slots that trigger a jackpot payout before reaching C$15,000.

Comparing Playtime Casino Kelowna to Chances Casino Kelowna

Chances Casino Kelowna, a bit more centrally located within Kelowna, provides over 400 slots, options for off-track betting, multiple bars, and a wide range of table games.

When it comes to poker, Chances Casino Kelowna is a strong contender. Its poker room hosts 19 different tournaments every week, including events like Freeze Out games, No-Limit Hold’em, and large re-buy tournaments for up to 50 players.

What distinguishes Playtime Casino Kelowna from its competitors?

As a true resort casino, Playtime Casino Kelowna distinguishes itself with its scenic location by the lakefront. The allure of the expansive resort contributes to a more opulent and flashy experience compared to many other casinos in British Columbia.

The casino boasts over 400 slot machines, including games offering sizable progressive jackpots.

Poker enthusiasts can participate in daily tournaments that also feature exciting Bad Beat Jackpots.

Advantages and Disadvantages of Playtime Casino Kelowna

Pros

  • Guests can enjoy the comprehensive resort experience at Delta Hotels Grand Okanagan Resort.
  • Playtime Casino Kelowna is certainly a worthwhile visit. With its extensive array of table games and abundant slots, players of all types will find something to engage with. The daily poker tournaments add to the excitement.
  • Although the accommodations are of high quality, the room rates can be somewhat on the expensive side. While the gaming options are impressive, those looking to place extremely high bets might find limitations.
  • Simple and rewarding loyalty program

Cons

  • No VIP or high-limit games
  • Resort room rates are expensive

Should Playtime Casino Kelowna Be on Your Must-Visit List?

Thanks to its prime location, diverse gaming offerings, opportunities for significant jackpots, and resort amenities, visiting Playtime Casino Kelowna promises a rewarding experience.

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