Hard Rock Casino Vancouver Review

Discovering every little detail about popular Canadian casinos can be a tough task. That's precisely why our expert reviewers took the initiative to visit Hard Rock Casino Vancouver, conducting an extensive exploration of this massive 80,000-square-foot facility. Our team scrutinized everything from the culinary offerings to the array of games available and more.
Get all the fresh and insightful details by checking our comprehensive review of Hard Rock Casino Vancouver right here.
Hard Rock Casino Vancouver Ratings
Overall Rating |
4/5 |
Slot Machines |
5/5 |
Casino Games |
4/5 |
Staff & Service |
3.5/5 |
Loyalty & Rewards |
4/5 |
Casino Atmosphere |
3.5/5 |
House Rules (T&Cs) |
5/5 |
Player Feedback |
3.7/5 |
Operator |
4/5 |
Table of Contents
- Evaluation and Rating Methodology for Hard Rock Casino Vancouver
- Slot Machines – 5/5
- Casino Games – 4/5
- Staff & Service – 3/5
- Loyalty & Rewards – 4/5
- Casino Atmosphere – 3.5/5
- House Rules (T&Cs) – 5/5
- Player Feedback – 3.7/5
- Operator – 4/5
- Hard Rock Casino Competitors
- Pros and Cons
- Is Taking a Chance at Hard Rock Casino Vancouver the Right Move?
Evaluation and Rating Methodology for Hard Rock Casino Vancouver
While finding basic facts about Canadian casinos is relatively straightforward, obtaining genuine insights can be challenging. Our mission is to provide authentic perspectives through direct experiences. To achieve this, we not only conducted a thorough investigation of the casino operator and its website but also immersed ourselves in the gaming atmosphere of Hard Rock Casino in Vancouver. review system This hands-on experience empowers us to offer you detailed insights that include gaming, dining, and the overall ambiance of Hard Rock Casino Vancouver.
You can trust our information because it stems from real-life experiences where we placed actual bets, engaged with real dealers, and perceived the casino as a newcomer would.
Our Methodology for Evaluating Hard Rock Casino Vancouver
Games We Tried: Slots, Roulette, Blackjack
- Date of visit:07/08/2023
- Time of visit:14:00 – 21:00
- Initial bankroll:C$100
- Rather than fixating on a single element of this Canadian casino, we explored a wide range of table games and slot options to assess the presence of various gaming experiences. We carefully reviewed the casino's house rules and fully embraced the atmosphere to gauge the venue's overall vibe.
- Final bankroll: C$275
- Next visit: 08/22/2023
What we looked at
Over a span of about seven hours, we engaged in various games, enjoyed meals, and absorbed the entire experience as if we were new visitors to Hard Rock Casino. progressive jackpots At Hard Rock Casino Vancouver, you'll find nearly 1,000 slots offering a vast selection. Most slot games are grouped in sets of three or more, ensuring you won't have to wait long to play your favorites.
The casino frequently hosts exciting promotions like giveaways, where you can win prizes by playing slots.
What we found
Address |
2080 United Blvd, Coquitlam, BC V3K 6W3 |
Open hours |
Slots: 24/7 Tables: 10 AM to 4 AM Poker: 10 AM to 3 AM, Friday – Sunday 24hrs |
Membership |
Not required |
Minimum age |
19 |
ID checks |
Yes (all guests) |
Game types |
Slots, table games, poker |
Tables |
35 |
Slot machines |
951 |
Gaming terminals |
48 |
Payment |
Cash, Card, Chips |
Average betting range |
C$0.01 – C$100 |
Free drinks (Canada) |
Yes |
Restaurant |
Yes |
Hotel |
No |
Poker tournaments |
Yes – Texas Hold’em |
Slot Machines – 5/5
Slot Selection at Hard Rock Casino Vancouver
Our journey to experience the slot machines commenced with the Coin Combo Hurricane Horse slots, prominently displayed in a section of the casino. This game is rich in wild symbols, and we hit the jackpot in less than two minutes. Additionally, we enjoyed the Lock It Link slots featuring Night Life, which also offers four significant jackpot opportunities. summer slots How Many Slot Machines are Available at Hard Rock Casino Vancouver?
You have access to an incredible collection of 951 slot machines, ranging from penny games to high-stakes options in the Privé high-limit areas.
Each slot machine uses a ticketing system, and you're never far from a ticket machine to cash out your winnings. Alternatively, you can visit the cashier's desk for payouts in a more traditional manner.
We identified various software providers behind the extensive slot selection, including some of our preferred developers.
One of the standout features is Powerbucks, which previously awarded a payout of C$1.3 million in 2020, and it's available at Hard Rock Casino Vancouver. In addition, you can enjoy B.C Gold with minor local wins of up to C$50, while provincial jackpots can reach C$200,000. Furthermore, Hard Rock Casino Vancouver frequently hosts promotions and progressive jackpot tournaments with substantial prizes.
Do the slot machines accept coins?
With more than 30 table games on offer, Hard Rock is undoubtedly a major player among casinos. Additional games are available in the poker room, and some of the highest stakes can be found in the exclusive Baccarat Salon. The Amplify area hosts Stadium Gaming Terminals, providing access to additional games such as Craps.
Slot machine providers
A Total of 48 Multi-Table Stadium Gaming Terminals
- Light & Wonder
- Everi
- Aristocrat
- Scientific Games
- IGT
- Konami
Local progressive jackpots
We discovered a low-limit blackjack table that accepted bets ranging from C$5 to C$50.
Casino Games – 4/5
The 48 electronic gaming terminals start from C$1.00 minimum bets. Maximum bet amounts vary depending on the game and table, accommodating both casual and experienced gamblers.
Game types
- Roulette: 2 tables
- Blackjack: 10
- Poker: 7 + Poker Room
- Baccarat: 16
- Craps: N/A
- Is Access to High Stakes Limited or Is VIP Status Required?
Betting limits
No special VIP access is needed to reach table limits on the general casino floor. However, the highest stakes are reserved for the ultra-exclusive Privé high-limit room, which features several baccarat tables.
The poker room has recently been revamped and is now located where the racebook used to be. You can participate in Texas Hold'em games. Although no tournaments are currently scheduled on the website, they are occasionally organized throughout the year. Meanwhile, there are two Bad Beat Jackpots and 14 newly added High Hand Jackpots.
Hard Rock Casino offers a selection of eateries and free parking, though it is not a hotel itself. If you wish to rest after a night of gaming, you'll need to find accommodation nearby.
Our recent visit revealed significant improvement in the staff's performance compared to our pre-strike 2018 visit. The waitstaff showed remarkable attentiveness, and dealers appeared more engaged.
Hard Rock Casino poker tournaments
There are four dining options available at Hard Rock Casino Vancouver: Asylum, Fú Express, Chip's Sandwich Shop, and Roadies Burger Bar.
Staff & Service – 3/5
Asylum serves as the casino's primary restaurant. Although its operations have been reduced post-Covid, it's open Thursday through Sunday, featuring extended evening hours on Fridays and Saturdays until 2 AM. Expect a fine selection of craft beer and intriguing vegetarian dishes. However, the mains typically range around C$30 before tips.
Fú Express allows for personalized noodle bowls, while Chip's Sandwich Shop crafts made-to-order sandwiches at reasonable prices for a casino. Roadies Burger Bar offers more budget-friendly burgers than Asylum, alongside standout options like a Monster Mushroom Burger for C$22. Don't forget to register for the Encore card for potential discounts.
Food & Drinks
What is the Tipping Etiquette at Hard Rock Vancouver Casino?
A standard tip of 10-15% is generally appropriate at Hard Rock. However, for exceptional service, it's advisable to tip a bit more.
Is There a Complimentary Beverage Service at Hard Rock Casino?
Asylum
- Thursday: 6 PM – 12 AM
- Friday: 6 PM – 2 AM
- Saturday: 12 PM – 2 AM
- Sunday: 12 PM – 10 PM
Fú Express:
- Sunday: 10 A.M. – 11 P.M.
- Monday – Thursday: 11 A.M. – 11 P.M.
- Friday: 11 A.M. – 2 A.M.
- Saturday: 10 A.M. – 2 A.M.
Chip’s Sandwich Shop
- Sunday: 10 A.M. – 11 P.M.
- Monday – Thursday: 11 A.M. – 11 P.M.
- Friday: 11 A.M. – 2 A.M.
- Saturday: 10 A.M. – 2 A.M.
Roadie’s Burger Bar
- Sunday: 10 A.M. – 11 P.M.
- Monday – Thursday: 11 A.M. – 11 P.M.
- Friday: 11 A.M. – 2 A.M.
- Saturday: 10 A.M. – 2 A.M.
According to a senior bartender we spoke with, complimentary beverages are only offered during select events or sometimes at the high-limit Baccarat Salon.
Does Hard Rock Casino Host a Buffet?
Yes, they do, but the buffs vary in type and scheduling. Hard Rock Casino Vancouver holds promotional buffet events throughout the year, typically around C$20. Though there wasn't an active buffet during our visit, we've seen themes like Asian-influenced, seafood, and lunch buffets in the past.
You can take advantage of free parking at the spacious multi-tiered garage at Hard Rock Casino Vancouver.
Hard Rock Casino Vancouver doesn't provide accommodation but partners with the Executive Plaza Hotel nearby. Just down the road on North Street, this 4-star hotel offers 140 rooms, including the Empire Penthouse Suite with amenities such as an in-room Jacuzzi and wet bar.
Is Tipping Necessary for Room Service at Hard Rock Casino?
Parking
While not obligatory, it's polite to provide a customary tip of 10-15% for room service.
Accommodation
The Executive Plaza Hotel is a smoke-free venue, but certain rooms feature balconies suitable for smoking. Otherwise, smoking is permitted outdoors. Likewise, smoking is not allowed within Hard Rock Casino, except for a designated area known as 'the cage,' a small outdoor space enclosed by fencing.
Executive Plaza Hotel:
- Average price: C$200
Security personnel generally check IDs for individuals appearing under age 30, and British Columbia laws mandate ID verification for all visitors upon entry. No personal data is retained when presenting ID. Like all casinos, the premises are under constant CCTV surveillance, though it's designed to be unobtrusive.
Hard Rock Casino in Vancouver offers an engaging loyalty program called Encore Rewards. This multi-level program is easy to join and offers remarkable rewards.
Are there smoking areas?
How Does the Hard Rock Vancouver Casino Rewards Program Function?
Security
Once registered, you immediately receive a rewards card and C$10 in Free Play. Every play earns you points, and 1,000 Encore Rewards points can be exchanged for C$5 in Free Play.
Loyalty & Rewards – 4/5
Redemption can occur at slot machines or Guest Services, and there are four membership levels: Diamond, Double Diamond, Triple Diamond, and Elite, with bonuses and rewards increasing with each level.
Access to unique offers and competitions.
Enrolling in the Encore Rewards program is quick and involves three simple steps:
Visit hardrockcasinovancouver.com/venue/encore-rewards to begin registration.
What you get
- Fill out the form with your name, birth date, address, and email.
- C$10 Free Play upon sign-up.
- Birthday reward.
- Discounts for food and drink.
How to register for the program
Provide Government ID at Guest Services at Hard Rock Casino Vancouver.
- Hard Rock is recognized for its vibrant rock’n’roll-themed environment and its dedication to delivering a memorable experience.
- We didn't just rush to the gaming tables. Instead, we absorbed the entire atmosphere, focusing on the building's layout and the casino experience beyond the games.
- The Hard Rock Casino exudes modernity with a touch of rockstar flair. Rock music memorabilia is showcased throughout the casino, blending classic casino aesthetics with elements like velvet and polished timber.
Casino Atmosphere – 3.5/5
Is Photography Allowed Inside Hard Rock Casino?
Inside Hard Rock Casino
An Overview of Hard Rock Casino Vancouver – Why You Should Consider a Visit
Design experience
Delve into our detailed analysis of Hard Rock Casino Vancouver, offering insights into every facet of this gambling haven.
Gaining a thorough understanding of popular casinos in Canada can sometimes be a challenge. With this in mind, our leading experts paid a visit to Hard Rock Casino Vancouver, bringing back the latest information on various elements of the casino. We meticulously explored the entirety of this expansive 80,000-square-foot venue, analyzing everything from the dining facilities to the gaming options and much more.
Like most other British Columbia casinos Below, you can uncover current insights featured in our comprehensive review of Hard Rock Casino Vancouver.
Location and surroundings
How We Evaluate Hard Rock Casino Vancouver: Ratings and Reviews
Is Taking a Chance at Hard Rock Casino Vancouver Worth It?
While basic facts about Canadian casinos are readily accessible, our focus is on delivering genuine insights derived from first-hand experiences. We performed an extensive examination of the casino operator and its digital presence, including an immersive in-person exploration of Hard Rock Casino in Vancouver, culminating in an extended gameplay session.
Events
This approach equips us to deliver authentic, firsthand observations on the gamut of experiences, from gaming and dining to the overall ambiance at Hard Rock Casino Vancouver.
House Rules (T&Cs) – 5/5
Our data is reliable due to personal involvement, as we engaged in real betting, interacted with professional dealers, and perceived the casino through the eyes of a newcomer.
Our Approach to Evaluating Hard Rock Casino Vancouver
Games We Tested: Slot Machines, Roulette, Blackjack
Does Hard Rock Casino charge entry?
Our comprehensive review did not singly focus on a specific aspect of this Canadian casino. Instead, we investigated the variety of table games and slots, and ensured that all necessary amenities were present. We took a close look at the casino's in-house regulations and immersed ourselves in the environment to gauge the establishment's general mood.
Throughout our approximately seven-hour visit to the casino, we partook in various games, had meals, and experienced the casino through the perspective of a first-time visitor to Hard Rock Casino.
Hard Rock Casino Vancouver prides itself on nearly 1,000 slot machines, offering an extensive array of choices. You will seldom have a prolonged wait to play your favorite games as most slot machines are arranged in clusters of three or more.
The casino frequently entertains patrons with thrilling promotions which may include prize giveaways for participating in slot gaming.
Highlights of Our Slot Experience at Hard Rock Casino Vancouver
Dress code
We immediately gravitated to a display of Coin Combo Hurricane Horse slots, capturing our interest for our initial gaming endeavor due to its prominent placement within the casino. This slot game features consistent wild symbols, enabling us to reach the jackpot bonus swiftly, in under two minutes. Additionally, we tried a preferred Lock It Link slot named Night Life, famous for its four unique jackpots.
How Many Slot Machines Are Available at Hard Rock Casino Vancouver?
- ID under 30.
Player Feedback – 3.7/5
Patrons can enjoy a remarkable selection of 951 slot machines, ranging from inexpensive penny slots to high-stakes options available in the exclusive Privé high-limit areas.
Each slot machine operates using a ticket-based system, ensuring you’re never far from a payout, whether through a machine or by presenting your ticket to the cashier.
Google – 3.9/5
We verified the presence of multiple software vendors supporting the extensive slot selection, some of our preferred vendors include:
Tripadvisor – 3.5/5
Powerbucks, notable for a C$1.3 million payout in 2020, is available at Hard Rock Casino Vancouver. Patrons can also engage with B.C. Gold, offering local jackpots up to C$50 and regional prizes up to C$200,000. Moreover, Hard Rock frequently hosts promotions and progressive jackpot events awarding substantial prizes.
Most common issues
- Sporting over 30 table games, Hard Rock qualifies as a sizable casino. Furthermore, the poker room offers additional games, with the highest betting limits situated within the exclusive Baccarat Salon, which also features a unique Amplify section with Stadium Gaming Terminals supporting diverse games like Craps.
Operator – 4/5
48 Versatile Multi-Table Stadium Gaming Terminals
Who owns Hard Rock Casino Vancouver?
We located a low-limit table with blackjack, restricted to bets between C$5 and C$50.
Other casinos by the same operator
The 48 available electronic gaming terminals accept minimum bets of C$1.00, with upper bet limits varying by each individual game and table, catering to both casual and seasoned gamblers.
- River Rock Casino Resort
- Elements Casino Surrey
- Chances Dawson Creek
- Casino New Brunswick
- Casino Nova Scotia Halifax
- Casino Nova Scotia Sydney
Contact info
Website |
www.hardrockcasinovancouver.com |
Email address |
|
Telephone number |
(604) 523-6888 |
Other |
@HardRockCasinoV (Twitter) |
Hard Rock Casino Competitors
Is Anyone Permitted to Bet at Maximum Limits or Is Special VIP Status Required?
No VIP status is needed to participate in maximum limits at any gaming table on the general casino floor. Yet, the highest betting limits are experienced within the elite Privé high limit room, which houses several baccarat tables.
Recently, the poker room has relocated to where the former racebook lay. Currently available game options include Texas Hold’em, with tournaments occurring sporadically throughout the year, despite none listed presently on their website. For now, there are two Bad Beat Jackpots and 14 fresh High Hand Jackpots.
Hard Rock Casino offers an array of dining options and free parking facilities but doesn't function as a hotel. Guests wishing to stay overnight will need to find accommodations nearby.
Our latest visit revealed a notable improvement in staff hospitality compared to 2018, pre-strike conditions. Now, service staff show heightened attentiveness, and dealers exhibit increased engagement with players.
Hard Rock Casino vs PARQ Vancouver
The ultra-luxurious PARQ Vancouver Dining choices at Hard Rock Casino Vancouver consist of Asylum, Fú Express, Chip’s Sandwich Shop, and Roadies Burger Bar.
Though Asylum remains the principal restaurant, its operation has scaled down post-Covid, currently open Thursday to Sunday, with extended hours till 2 AM on Fridays and Saturdays. Guests can enjoy quality craft beer and novel vegetarian dishes, though main courses average around C$30, excluding tips, making dining a tad expensive.
Fú Express lets diners craft personalized noodle bowls, while Chip’s Sandwich Shop provides custom-made sandwiches at reasonably lower prices for a casino environment. Roadies presents more budget-friendly burgers than Asylum, with standout options like the Monster Mushroom Burger priced at C$22. Joining the Encore card program offers potential discounts.
Appropriate Tipping Practices at Hard Rock Vancouver: What to Consider
Generally, an average tip around 10-15% should suffice at Hard Rock. Yet, for extraordinary service, offering a slightly higher tip is recommended.
Pros and Cons
Pros
- C$10 Free Play sign-up bonus
- Fairly relaxed house rules
- Multiple bars and restaurants
- Numerous progressive jackpot games
Cons
- Is There a Provision for Free Drinks at Hard Rock Casino?
Is Taking a Chance at Hard Rock Casino Vancouver the Right Move?
Discussions with a senior bartender disclosed that complimentary drinks are occasionally available during specific events or within the high-stakes Baccarat Salon.