Grey Rock Casino Review

Editorial Team

Casino expert

Updated:
Grey Rock Casino Review

Being the sole casino in Edmundston, Grey Rock Casino might catch your interest. But is it really worth visiting? Our specialists dedicated several hours to exploring this contemporary entertainment space enriched with a plethora of games for your enjoyment.

Continue reading to explore which games are available to play, find out how to benefit from loyalty rewards, and discover other entertainment activities you can indulge in.

Grey Rock Casino Ratings

Overall Rating 4.25/5

Slot Machines

5/5

Casino Games

2/5

Staff & Service

5/5

Loyalty & Rewards

4/5

Casino Atmosphere

5/5

House Rules (T&Cs)

4/5

Player Feedback

4.2/5

Operator

5/5

Table of Contents

An Insight into Grey Rock Casino's Rating and Review Procedure

Our connoisseurs in the gaming industry have crafted a unique evaluation framework enabling our proficient reviewers to scrutinize every aspect of any casino in Canada, top to bottom. Their walk through the only casino in Edmundston allows for an exhaustive analysis of every facet of Grey Rock Casino.

This thorough evaluation system let us test a myriad of slot machines, assess how professional the staff is, enjoy a meal, and experience the lively ambiance of the casino in a way only we can.

How we inspected Grey Rock Casino

  • Date of visit: 09/02/2023
  • Time of visit: 9AM – 1AM
  • Initial bankroll: C$150
  • Games We Played: Slot Machines, Blackjack at the Stadium Tables
  • Final bankroll: C$161
  • Next visit: 09/11/2024

What we looked at

Just because Grey Rock is the only casino in town, it doesn't mean we’re handing out compliments easily. We deeply assessed the game quality on offer and explored every dining and drinking establishment.

Our reviewers took into account the design and layout’s excellence, along with the attentiveness and professionalism demonstrated by the service team at Grey Rock Casino.

What we found

Address

Madawaska Maliseet, First Nation, 100 Chief Joanna Blvd, Saint-Basile, NB E7C 0C1

Open hours

Sunday – Thursday: 10 AM – 12 AM

Friday – Saturday: 10 AM – 2:30 AM

Membership

Not required

Minimum age

19

ID checks

Yes

Game types

Slots, VLT table games

Tables

No

Slot machines

250

Gaming terminals

12+

Payment

Cash, Card

Average betting range

C$0.01 – C$100

Free drinks (Canada)

Only non-alcoholic beverages

Restaurant

Yes

Hotel

Yes

Poker tournaments

Yes, Texas Hold’em

Slot Machines – 5/5

You'll have access to hundreds of slot machines that accommodate diverse themes and gaming features. Utilizing some of the leading software suppliers, these slots are amongst the most sophisticated in Canada.

Slots we played at Grey Rock Casino

Our journey began with playing progressive jackpot slots, first trying our luck on Lightning Dragon. After multiple spins, we moved to the famous Game of Thrones: Winter is Here with its eye-catching grand prize of C$10,000, which we unfortunately missed. We then proceeded to try the VLT terminals for about 10 minutes.

What's the total number of slot machines at Grey Rock Casino?

The casino floor is teeming with over 250 high-tech slot machines, showcasing Egyptian themes, fantasy, brand-centric, and much more. summer slots .

Do the slot machines accept coins?

No, only cash or tickets are accepted by the slot machines.

Slot machine providers

  • Aristocrat
  • IGT
  • Konami

Local progressive jackpots

As we explored the gaming floor, we were greeted by a lineup of machines comprising Dragon Link, Lightning Dragon, Prize Strike Coin Caper, Little Shop of Horrors, among others. progressive jackpot slots Some jackpots scale to prizes reaching tens of thousands.

Live table games are absent in this facility. Instead, they feature 'hybrid table gaming,' which essentially refers to VLT games on the popular Stadium machines. Five different games are accessible at any time and the betting limits are appealing to casual players.

Casino Games – 2/5

During our VLT game trials, every option capped at a maximum bet of C$2, allowing us to put in up to C$100 per unit.

Game types

  • Stadium Roulette
  • Stadium Blackjack
  • Stadium War
  • Stadium Three Card Poker
  • Stadium Ultimate Texas Hold’em

Betting limits

Is there a need for VIP privileges to place the highest wagers?

Grey Rock Casino doesn’t have special VIP bet constraints. Anyone is free to place the maximum wagers.

Poker tournaments occasionally occur, albeit not as frequently as in the post-COVID 19 period. You can join C$1/2 Texas Hold'em games and $2/5 no-limit games.

Grey Rock Casino poker tournaments

With numerous accommodation choices within close proximity to the venue, diverse dining selections, a wide array of beverages, and complimentary parking accommodating RVs as well, Grey Rock Casino delivers exceptional service standards to its visitors.

Staff & Service – 5/5

Visit Fiddlehead Café & Lounge daily for breakfast, lunch, and dinner, complete with a bar that keeps serving until closing.

Food & Drinks

Pricing strikes a balance, with most main courses priced at roughly C$10, while a bounteous platter is accessible for C$20.

The Valley View offers a more conventional dining establishment, coming to life at 4 PM for a dinner service that ends at 10 PM. Residing on the second floor, it offers an enchanting view of the valley, sticking to its name. The menu leans towards tradition but is slightly upscale with main values from C$10 – 38, with many options circling the C$22-24 range.

Both places double as great locations for drinks too, where a broad selection of cocktails, wine, and locally as well as internationally sourced beers can be enjoyed.

Bar Opening Times: Sunday to Thursday from 11 AM to 12 AM, Friday and Saturday continuing until 2:30 AM.

Fiddlehead Café & Lounge

  • Food : 10 AM – 8 PM
  • Tipping practices remain standard at Grey Rock or in Edmundston, usually hovering between 15 – 20%.

Valley View

  • 4 PM – 10 PM

How much do you tip at Grey Rock Casino?

Does Grey Rock Casino provide complimentary drinks?

When we were visiting, there were no free alcoholic beverages available at the tables, but several complimentary soft drink dispensers were up and running.

Currently, Grey Rock Casino’s two eateries do not serve a buffet.

Is there a buffet at Grey Rock Casino?

Grey Rock Casino provides ample free-parking, inclusive of many parking slots for RVs.

Parking

Reserving an RV spot is possible to assure space is secured during your visit. RV guests are also privileged with access to a toilet block and clean-out facility.

Visitors can opt for any of the three allied hotels linked with the casino. The Quality Hotels & Conference Centre offers direct access via a pedway linking directly to the casino. They even have space for snowmobile parking within their 15 heated garages, all part of this eco-certified casino’s offerings.

Accommodation

A stay at Comfort Inn, positioned about 2km away, comes with a C$50 free play bonus, which you receive upon checking in. Inn of Arcadia provides a more luxurious experience and is conveniently seated in downtown Madawaska.

Hotel room fees, while a bit more affordable during off-peak seasons, can be considered steep, but interestingly, Inn of Arcadia positions itself as a cheaper option compared to Comfort Inn, which typically ranges over C$220.

Do you tip for room service at Grey Rock Casino?

Quality Hotels

  • From C$186

Comfort Inn

  • From C$219

Inn of Acadia

  • From C$190

Room service is not a feature within these hotels, though complimentary breakfast is part of the offerings. Hence, room service tipping doesn’t apply, but tipping a staff member handling your luggage is welcomed.

Both the casino and its partner hotels enforce a non-smoking policy within their buildings. Smoking is permitted only in designated zones located outside at each entrance.

Are there smoking areas?

Security systems, like CCTV, are well implemented throughout the casino, and security personnel presence is noted at entrances. They also patrol the casino floor moderately, kept low-profile.

Security

Grey Rock Casino offers a free membership program, known as Totem, which grants exclusive offers, gaming options reserved for members, and discounts on food, drinks, and boutique merchandise.

Loyalty & Rewards – 4/5

How does the loyalty program at Grey Rock Casino operate?

Enrolling is free and doesn’t delay your participation. You earn a Totem Rewards point with each dollar wagered. Newcomers get an immediate C$10 free play as a welcome bonus on signing up. Accumulated points are redeemable for free play, food and drink vouchers, or boutique discounts.

To join, visit Grey Rock Casino and approach any guest services member.

What you get

  • C$10 sign-up bonus
  • Entry to sweepstakes
  • Exclusive promotions
  • Food/beverage and items vouchers
  • Member-only game access

How to register for the program

  1. You’ll need to show government-issued photo ID proving you’re 19 or older.
  2. Fill in the simple paperwork and pass it back to a guest services associate.
  3. The massive 40-foot totem pole at Grey Rock Casino serves as an eye-catching introduction setting a unique atmosphere. Besides playing casino games, we absorbed the overall ambiance, finding the design elements compelling.

Casino Atmosphere – 5/5

The distinctively designed carpets, coupled with the exciting lighting, transform an ordinary winter Tuesday afternoon into a Saturday night experience. The central gaming area envelops you in the sounds and atmosphere of the casino.

Inside Grey Rock Casino

Luxury is reflected through the use of polished timbers, brushed stones, and sharp design details in the walls, ceilings, and carpets at Grey Rock Casino, resembling vibrant movie sets akin to Ocean’s 13. Rather than resting on its laurels, Grey Rock continues to offer a contemporary and engaging casino experience.

Design experience

Is picture-taking permitted within Grey Rock Casino?

Photography is allowed, however, the use of any recording devices is strictly prohibited on the gaming floor.

You’re free to take photographs in the bars, restaurants, terraces, and the event center.

With keen observation, you might catch a view extending to Maine. Otherwise, the vistas resemble a classic western tableau with Edmundston’s petite mountains, sprawling plains, and picturesque rivers reviving the essence of the American frontier.

Location and surroundings

Conveniently located by the Trans-Canada Highway, access to downtown Edmundston is just a few minutes away.

Is a passport necessary to visit Grey Rock Casino?

No, you can gain entry into Grey Rock Casino using any valid government-issued photo identification like a driver's license, national ID, or an age verification card.

The expansive event center accommodates 10,000 people, hosting events ranging from weddings and corporate gatherings to famous recording artists and prominent tribute acts, while some smaller performances occur in the casino bar as well.

Events

Grey Rock Casino has rather lenient house rules allowing photography, with the exception of the gaming floor, and enforces a relaxed dress code. Although open every day, it closes earlier in the evening compared to some other Canadian casinos known for being late-night establishments.

House Rules (T&Cs) – 4/5

Every day, Grey Rock Casino opens its doors at 10 AM, closing at midnight from Sunday through Thursday, with extended hours till 2:30 AM on Fridays and Saturdays.

When is Grey Rock Casino open?

Visitors can enjoy free entry into Grey Rock Casino.

Opening hours

  • Sun – Thurs: 10 AM – 12 AM
  • Fri & Sat: 10 AM – 2:30 AM

Does Grey Rock Casino charge entry?

Do you frequently need to make reservations before playing at Grey Rock Casino?

No, prior reservations aren't necessary. You can simply walk in and start playing any slot or hybrid table that’s available.

Is registration mandatory to gamble at Grey Rock Casino?

Membership isn’t required for playing at Grey Rock Casino. Nevertheless, a few select slots are exclusively available to members.

While the official casino policy mentions a 'dress code in effect,' no specific requirements are listed. During our visit, it became evident that the dress code maintained a relaxed standard. We did notice, nonetheless, that no men wore open-toed sandals while t-shirts seemed perfectly acceptable.

Dress code

A Comprehensive Look at Grey Rock Casino - Should You Consider Visiting?

Discover everything you need to know about Grey Rock Casino located in Edmundston. We've put the entire experience to the test, evaluating the plethora of games and various entertainment options available.

Standout rules at Grey Rock Casino

  • As the sole casino destination in Edmundston, Grey Rock Casino stands out as the premier choice for gaming enthusiasts. But the question remains: Does it still hold appeal for visitors? Our seasoned experts devoted an extensive amount of time examining this contemporary facility, home to an impressive collection of games.
  • Continue reading to uncover the different games available for you to play, see how loyalty rewards can be earned, and explore a range of entertainment alternatives present at the venue.

Player Feedback – 4.2/5

Examination of Grey Rock Casino's Rating and Review Methodology

Grey Rock Casino player reviews

Google – 4.4/5

Evaluating Whether You Should Engage in Gaming at Grey Rock Casino

Tripadvisor – 4/5

Our industry specialists have crafted an innovative review system enabling our proficient team to meticulously assess every facet of casinos across Canada. This approach allowed us to thoroughly explore Grey Rock Casino, the unique gaming establishment in Edmundston, from top to bottom.

Most common issues

  • Limited gaming range

Operator – 5/5

Leveraging our robust review framework, we scrutinized numerous slot games, gauged the professionalism of the staff, dined on-site, and immersed ourselves in the casino's vibrant environment.

Who owns Grey Rock Casino?

Games Explored: Slot Machines, Stadium Blackjack

Contact info

Website

https://www.greyrockcasino.com

Email address

Telephone number

(506) 735-2820

Grey Rock Casino Competitors

While Grey Rock Casino may represent the sole venue for slots in town, it hasn’t been afforded any undue leniency in our review. We've scrutinized the quality of games offered, sampled each dining spot, and visited every bar.

This leaves the numerous online casinos in Canada Our reviewers assessed the overall ambience of the casino, dissecting its structural design and evaluating the attentiveness and professionalism displayed by the Grey Rock Casino staff.

Pros and Cons

Pros

  • Located in the heart of the First Nation lands of Madawaska Maliseet, 100 Chief Joanna Blvd, Saint-Basile, NB E7C 0C1
  • The casino offers a vast selection of slot machines, spanning a diversity of themes and gaming features. Developed by several leading software developers, these slots are some of the most advanced found in Canada.
  • We began with a selection of progressive jackpot slots, starting with Lightning Dragon. After a few rounds, we transitioned to Game of Thrones: Winter is Here, boasting a grand prize of C$10,000, though this eluded us. We concluded our circuit with a visit to the VLT terminals.
  • What's the total count of slot machines at Grey Rock Casino?

Cons

  • The gaming floor is teeming with over 250 new-generation slot machines, featuring themes ranging from Egyptian to fantasy and branded series.

Is Grey Rock Casino a Gamble You Should Take or Leave?

Unfortunately, the slot machines exclusively accept cash and voucher tickets.

While wandering the gaming floor, we observed an array of options including