Explore an array of bonus codes and special offers at Crystal Slots along with a detailed review of their services.

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Explore the range of payment options available at Crystal Slots.

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About Crystal Slots

Crystal Slots made its debut in 2014 and is operated by Jumpman Gaming Limited, a company with expertise in turnkey and white label services since 2009, offering complete online casino solutions including in-house developed games.

The casino has authorization from both the Alderney Gambling Control Commission and the UK Gambling Commission.

Crystal Slots promotions

Discover bonuses currently available by browsing the Crystal Slots offers listed on this page. They provide options for both incoming and existing patrons.

Check the ongoing promotions at Crystal Slots easily by visiting the designated section on the casino’s website top bar.

Curious about how to activate Crystal Slots promotions?

1. Read the bonus description;
2. Press the promotional button;
3. Become a member of the casino;
4. Make the requested minimum deposit.

Before proceeding to activate any offer, don't forget to peruse the Terms and Conditions for important details. Consider the minimum deposit, wagering requirements, game limitations, and withdrawal restrictions.

Learn more about the wagering requirements.

Your winnings can't be cashed out until all wagering requirements are fulfilled. Attempting to withdraw beforehand will result in forfeiting the bonus and accrued winnings.

Some offers require you to complete them within a specific time or they'll lapse. For instance, if you deposit C$20 to claim a C$100 welcome offer with a 65x wagering condition, you're obligated to roll over C$6500.

Another critical point to note is that contributions towards the requirement may vary by game. At this casino, only slots contribute 100% towards the wagering requirement.

Understand the overarching framework and specifications around Crystal Slots promotions.

Besides cash and spins, Crystal Slots' welcome offer may include Amazon vouchers, credited after seven days and sent to your registered email by the support team.

Upon registering and making a qualifying deposit, you may encounter the Mega Reel or Loot Chest via pop-up. Should you disregard this prompt, it will be withdrawn, even applicable to no-deposit offers.

If you have a pending withdrawal, access to spins on the Mega Reel or Loot Chest will be denied.

The platform allows you to convert up to C$250 worth of lifetime deposits to real cash. Should your total funds reach C$400 after meeting the wagering obligations, only C$50, if that's your lifetime deposit total, gets converted, and the rest remains inaccessible.

Join their loyalty scheme

Crystal Slots invites you to engage with a trophy system that’s available after you’ve opened an account, featuring approximately 300 unlockable trophies gained by completing various challenges.

Some methods for unlocking these trophies include:

• Make certain deposits;
• Play on specific games;
• Make certain wagers;
• Try different games.

As you gain every five trophies, your level advances. For instance, advancing from level 1 to 5 allows you to earn over five bonus spins.

Rules to take into consideration

Similar to the Crystal Slots promotions, terms and conditions apply to the perks obtained from the loyalty program. Each supplementary round granted needs to be wagered 65 times, and of these, a maximum withdrawal limit is set at C$250.

If you decide to skip the bonuses, trophy collection is still possible but free spins will not be gained. Additionally, Trophy Mega Reel spins are restricted to those who have deposited in the preceding two days.

Become a member

To establish an account, you must complete a registration form providing the following info:

• Full name;
• Date of birth;
• Phone number;
• Email address;
• Place of residence.

A username and password are also required. To finalize registration, you must adhere to the platform’s Registration Process.

Verify the account

To fully utilize the platform, account verification is necessary, requiring certain documentation. The casino will request:

• Identification and age proof may include a driver's license or a national ID card.
• Proof of payment methods may include documentation such as a copy of the card or method used for deposits.
• An accepted proof of residence can include utility bills such as those for gas or electricity.

It's important to ensure that all documentation is sent to the specified address.

Should the casino's system be unable to confirm your information, any winnings may be forfeited, and your account could be closed. However, your remaining real money balance will be refunded. Additionally, the casino reserves the right to perform verification checks at any point to ensure that your details are current.

How to close your account?

If you're considering closing your account, you can initiate the process by emailing your request. The account will be closed within 72 hours after you confirm your application. Remember, if you access your account before closure, the request is voided and you'd need to contact support once more.

To reopen a previously closed account, you'll have to submit another request.

Your account might face suspension if you:

• Do not adhere to the casino's terms and conditions;
• Provide false information at registration;
• Create multiple accounts on the same platform;
• Utilize payment methods that don’t belong to you;
• Access the platform from areas where it's restricted;
• Share your account details for use by others.

Deposits and withdrawals

Fund your account using:

• Visa;
• MasterCard;
• Maestro;
• Interac.

When wishing to withdraw your winnings, you can choose from options like Visa, MasterCard, and Maestro.

Transactions can be initiated through the 'Cashier' section of the casino platform.

It's crucial to be aware of certain details before proceeding with any transaction.

The following outlines the transaction limits applicable at this casino:

• Minimum deposit: C$5;
• Minimum withdrawal: C$10
• Maximum withdrawal: no limit.

Please note that deposits made via Interac need to start from a minimum of C$10, and every withdrawal incurs a C$2.5 fee. For instance, if you withdraw C$100, you will receive C$97.50.

Prior to processing your initial withdrawal, you must provide certain identification documents. This is mandatory even if you have previously verified your account. Without submitting the ID documentation, your withdrawal request will remain pending for up to 7 days, after which it will be canceled and the amount recredited to your account.

If you submit the necessary documents, the processing of your withdrawal request will be completed within 72 hours.

Game collection

During our review of Crystal Slots, we found approximately 1000 game titles available, categorized for easier navigation.

• Casino;
• Hot slots;
• Newest;
• Jackpots;
• Bingo;
• Table;
• Casino.

Although there's no filter function, you can either browse through different sections or directly search for a game by name. Once you select a game, you have the option to enjoy it in full-screen mode.

Slot machines available

There is a wide range of popular games available, including Chilli Heat, Eye of Horus, 9 Masks of Fire, Starburst, 9 Potts of Gold, and Fluffy Favourites. The betting amounts vary significantly, ranging from a minimum of C$0.20 to a maximum potential bet of C$120, depending on the game.

Jackpot games are also available for players to explore, including titles like Stampede, Shaman’s Dream, Irish Luck, and Piggy Payout. Keep in mind, the jackpot prize will only be visible once you enter the game.

Live casino titles

For those interested in live dealer games, there are about 17 titles available in the dedicated section. If you access a game provided by Pragmatic Play, it leads to a lobby where additional titles are accessible. Examples include:

• Roulette games offered: Mega Roulette, Speed Roulette, Auto Roulette;
• In the Blackjack category, you can play games like One Blackjack, Blackjack 15, and Blackjack 16;
• Game shows: Mega Wheel.

Betting amounts will vary based on the game type. With Roulette, you are capped at a maximum bet of C$50, whereas in Blackjack, you can place bets as high as C$300.

A nickname is required to access any live games.

Request assistance

If you require support, you can reach out via email for assistance.

Unfortunately, no rapid contact methods such as phone or live chat are available. You might find helpful information in the FAQ section, covering topics like Crystal Slots offers, account management, and transactions.

How to make a complaint?

If you are dissatisfied with your experience at the casino, you can lodge a complaint with the Alderney Gambling Control Commission. You can convey your grievances by sending them to the provided address.

Play responsible

The casino employs various strategies to promote responsible gambling. There are numerous tools and resources available, including self-assessment questions and helpful links to organizations dedicated to gambling addiction.

Deposit limits

You can set your own limits on daily, weekly, or monthly wagers either by visiting the Responsible Gambling section or getting in touch with their support team. Once a limit request is processed, you'll receive an email confirmation.

Self-exclusion

You have the option to self-exclude from gambling for a minimum of six months, which will affect all casinos within the network, not just one. Following the end of the exclusion period, your account will remain deactivated unless you express the desire to reactivate it.

Take a break

Should you need a temporary break, you have the option to set specific periods of inactivity.

• 24 hours;
• One week;
• One month;
• Periods up to 6 weeks.

These limitations will only apply to that specific casino brand. You can establish these limits either through customer support or directly via the 'Deposit' section.

Before claiming any promotions at Crystal Slots, it's recommended to familiarize yourself with the Responsible Gaming section. As an example, you can establish a deposit limit before you start your gaming session.

Where Crystal Slots casino shines

The most prominent features of Crystal Slots for Canadian players include:

• Designed to work seamlessly on mobile devices, Crystal Slots leverages state-of-the-art technology to allow Canadians to enjoy games on the go.
• Regulatory compliance is ensured with licenses from the Alderney Gaming Control Commission (in Iceland) and the UK Gaming Commission, offering Canadians a secure casino experience.
• With a minimum deposit requirement set at just C$5, Crystal Slots is particularly accessible to Canadian gamblers.
• Featuring an impressive selection of games from top-tier developers, Crystal Slots offers around 1,000 games from industry leaders like Playtech, Pragmatic Play, NetEnt, and Microgaming.

What's lacking at Crystal Slots casino?

Let's explore areas where Crystal Slots falls short:

• The absence of phone or live chat support indicates an inefficient support system at Crystal Slots, as it can be challenging to promptly connect with casino representatives.
• The limited options for withdrawing funds for Canadians, currently only Visa and Interac are available, pose a significant disadvantage.
• Withdrawal times at Crystal Slots are up to three days, which is rather slow in comparison to industry standards.

Where does Crystal Slots excel?

The casino has an excellent loyalty system based on collecting trophies. Players achieve a new level by acquiring five trophies. As they progress through levels by completing various tasks, players receive additional perks in the Mega Reel, which includes special rewards like free spins and personalized customer support.

Is Crystal Slots the right choice for you?

Based on our review of Crystal Slots casino, despite the impressive range of features, user-friendly design, valid licenses, and diverse games, it might not be the ideal choice for Canadian players. The lack of real-time customer support and limited payment options were notable drawbacks. We recommend exploring our additional reviews.