Casitsu Review & Bonus Codes

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Overview

Casitsu is a Canadian platform introduced by Dama N.V. in 2020, a company that also oversees a number of other gaming websites. The platform is licensed under Curacao authority.

While this type of licensing is more flexible compared to others, it still ensures your gambling environment is safeguarded. Casitsu employs SSL encryption to protect both your personal and financial data, keeping it out of reach of unauthorized parties.

Casitsu Casino promotions

You’ll encounter a range of Casitsu promotions upon joining the site. There is a welcome bonus that involves several tiers and other promotional opportunities.

Existing players from Canada can also benefit from regular bonuses such as weekly reloads and cashback offers. However, make sure you review all terms and conditions before engaging in promotions.

Standard bonus rules

Generally, a deposit of at least C$20 is required to benefit from Casitsu's promotional deals. Nevertheless, specific offers might come with distinct terms. If no special terms are applied, general ones prevail.

Typically, both the welcome bonuses and free spins at Casitsu demand fulfilling a 50 times wager requirement. Some promotions might include additional conditions like:

• Maximum cashout
• Expiration period
• Maximum bet per round
• Limitations on which games and payment methods are eligible.

VIP

From the moment you sign up with Casitsu, you become part of their extensive seven-level VIP program.

• New member
• Bronze belt
• Silver belt
• Gold belt
• Platinum katana
• Diamond katana
• Master ninja

Your journey starts as a New Member. As you wager and accumulate comp points on the platform, you will progress through the VIP tiers.

Usually, for every C$40 wagered, you earn 1 comp point, but this might not include all game types. Accumulated points can be exchanged for bonus money.

As you climb the VIP ranks, you receive a variety of benefits, including:

• Faster cashout processing
• Personalized promotions tailored specifically for Casitsu Casino VIP members.
• Weekly cashback
• Enhanced deposit and withdrawal limits.
• Birthday bonus
• Free spins

If you're a VIP member and you receive free spins, be aware that you'll need to bet an amount equal to 35 times your winnings before you can withdraw them.

Games

While examining Casitsu Casino, we found a remarkable variety of over 3000 games. They are organized into distinct categories such as:

• Slots
• Jackpots
• Roulette
• Blackjack
• Baccarat

These games are brought to you by leading developers like Playson, Northern Lights, Rabcat, Gamevy, among others. You'll recognize some hit games such as Carnival Queen, Black Gold, Fruit Zen and House of Fun.

The range of bets available is quite extensive, ensuring that both beginners and high-stakes gamblers can find something within their comfort zone.

Betting limits

How to register?

Creating an account on this website is a breeze. Here's all you need to do to get registered:

1. Click our promotional button
2. Press Sign Up
3. Complete your personal information
4. Hit Create Account

As you register, you'll need to fill in details including your full name, date of birth, email, mailing address, and phone number. Don't forget, registration is only open to those 18 years or older and residing in Canada.

After setting up your account, the final step involves verifying your email. Just click on the confirmation link sent to your inbox. Note that if your account remains inactive for over a year, a fee of C$10 will be applied.

Verify your account

To unlock all of Casitsu Casino's promotions and access additional account features, you'll need to complete the KYC verification process, designed to combat fraud and prevent underage gambling.

Conduct your account verification by navigating to 'My Account', then 'Profile', and selecting the 'Verification' section. You will need to submit various documents, categorized in three parts. Accepted documents include:

• Passport
• Driving license
• ID card – front and backside
• Utility or phone bill
• A bank statement showing your full name and address is required.
• A screenshot from your online banking or e-wallet mobile application can also be used.

An additional necessity may be a selfie holding your identification to prove to the casino that you have your ID.

When providing your documents, JPEG, PNG, and PDF formats are preferred, with each file being no larger than 2MB.

Submitted documents may take up to three days for review and approval by the verification team at the casino. To initiate the review, ensure all required documents are submitted simultaneously.

Deposits and withdrawals

When you're ready to add funds to your account, you're free to use credit cards, e-wallets, and even cryptocurrencies, with a minimum deposit of C$15. Note, some payment methods may impose specific limits and maximum deposit amounts.

To make a deposit, go to the 'Cashier' section, choose a payment method, specify an amount, and input the required information. The deposited amount should reflect in your account within a few minutes.

From the 'Balance' tab, you're able to select a different currency, making it your default for all future deposits.

Withdrawals

When you're ready to withdraw funds, go to the 'Cashier' section again. You can withdraw using most deposit methods with minor exceptions, starting at a minimum of C$15 for most withdrawal methods.

Do note that this minimum can differ depending on the withdrawal method. For instance, a bank transfer requires a minimum withdrawal of C$300.

Once you request a withdrawal, the casino aims to process it quickly, yet the total time required can range between three and seven days, depending on your payment provider.

Customer support

At Casitsu Casino, round-the-clock customer service is accessible via email or live chat. The live chat can be activated by clicking the chat bubble in the bottom corner of the screen.

Before connecting with a support agent, you'll need to enter your name and email address. Expect to be connected with an agent in less than three minutes. They tend to be responsive and helpful, though may not handle all complex inquiries.

To contact support via email, go to the upper navigation bar, access the Support page, and submit the provided form with your question. Alternatively, for information on account features, promotions, and other payments, refer to the FAQ section located at the bottom of the page.

Conclusion

The casino provides constant customer support via live chat and email, along with a vast array of games, all navigable on its intuitive platform. The website boasts a modern design and all functionalities are straightforward.

Canadian gamers have access to a wide range of payment choices, including multiple cryptocurrencies. The transaction process is efficient, usually taking only a few minutes.

Moreover, as you enjoy gaming, anticipate advancing through the VIP program which provides numerous rewards and special features.

However, no dedicated mobile apps are available for iOS or Android users. Still, the mobile site is highly optimized and mirrors the desktop experience. Another drawback is the absence of telephone support for urgent issues and the KYC process may extend over several days.